TriSignUp

The RunSignUp Story

We operate on the simple principle that technology can help the running community run more smoothly. We offer our Cloud and Web services to make things easier for runners, race directors, timing services, running coaches and stores, and running clubs.

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The RunSignUp Team

We are runners and race directors... but we also happen to have some really, really talented developers and a passionate customer service team.

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The RunSignUp Blog

Whether you're looking for race solutions that have helped other Race Directors, or you just love learning about our new technology, the RunSignUp blog keeps you updated on all the latest customizations and features the second they are available.

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The RunSignUp Cloud

RunSignUp has invested in the latest technology and cloud architecture to ensure secure information-sharing, access from any device, instant scalability and fast service... at a low cost.

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The RunSignUp Privacy Policy

Because it matters to you, and your runners... all the nuts and bolts on the information we collect, and what we do with it. Need clarification on any other RunSignUp obligations? Check out our standard contract.

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Race Contract

RunSignUp has a non-exclusive contract, click below to view the RunSignUp race contract.

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PCI Compliance

RunSignUp is a Level 1 PCI-DSS (Date Security Standard) Service Provider. We have undergone a rigorous independent third party assessment to achieve this designation.

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Contact Us

Have questions about RunSignUp? Contact us directly, and we will be happy to answer them!

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Trademark & Copyright Infringement

Trademark and copyright infringement is the unauthorized use of a trademark, service mark or protected works on competing or related goods and services. As a race director, timer or event organizer please be aware that when you list a race on RunSignUp you need to be sure that the names, logos, images and other content you use to describe your event do not violate the intellectual property rights of another party.

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Event Registration Insurance

Some of the races we work with choose to offer event registration insurance to participants in their events through a partnership we have with Allianz (Allianz Global Assistance (AGA)).

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From Our Blog:
Nov 24th, 2017
2017 Thanksgiving Registration Stats

We are very thankful for all of the race directors, timers, partners, and runners who used RunSignUp yesterday. We are also thankful that our self-serve technology worked so well (and that we didn’t have too many support calls!). At RunSignUp, we always want to share our data on the trends and drivers of registrations to … Continue reading "2017 Thanksgiving Registration Stats"

Nov 22nd, 2017
Charity Payments Bug

We discovered a small bug in our software that has affected races using Braintree Marketplace for payment, who also have Charities setup to get paid directly, where the Charity is paying the processing fee. This affected: 19 races out of the 29,000 races held since this bug was introduced 460 Transactions out of the 5,376,000 … Continue reading "Charity Payments Bug"

What Our Customers Say:

“Another feature that we like about the fee structure is our ability to either eat the fee or split it with the racer – especially for some of our longer distance races. $70 is $70.”

- Michelle and James Bettis, 3W Races