TriSignUp Pricing

No one likes fees

That’s why we try to keep ours as low as possible

Low processing fees for your event

Pass processing fees to participants to keep your costs down. Fees are based on total price at checkout

Event Processing Fees

Calculate Your per Participant Fee

Event price

Participants per Transaction

Total

Fee Per Participant

includes credit card fees

Pricing Chart

Total	Fee
$0	FREE
$0.01 – $10	$2
$10.01 – $30	$2.50
$30.01 – $50	$3
$50.01 – $250	6%
$250.01 – $1,000	5%
$1,000.01+	4%

Donation Processing Fees

Donation

Processing Fee

Donations always have a flat 4% processing fee - and yes, that includes merchant fees.

Keep in mind: Pricing can be customized. For example, some timers may include additional services and charge a higher processing fee.

Get started for free

Fees are per transaction – not per runner

You and your customers can save on multi-runner purchases. And all donations get their own, lower processing fee.

Donation Discount

Keep donation costs down with a simple donation processing fee of 4%. Donation processing rate is dependent on a race’s organization type and choice of payment option.

Multi-Person Signup Discount

Because we charge runners by transaction fee and not per runner, participants can claim a significant savings by registering as a family or group.

Flexible Processing Fee Options

We allow Race Directors to set flexible payment options for race, donation, and store fees. Processing fees can be paid by the runner, absorbed by the race, or split 50–50%.

What to look for in a data security and transaction processing provider

6 essential questions you should ask when choosing your race technology platform

1

Does the provider have secure, scalable technology?
2

Are they PCI Level 1 compliant with independent auditors?
3

Do they keep your race funds separate from the funds that they use to operate their business?
4

Do they have a privacy policy for how they will collect, store, and share data?
5

Will they use participant data to market or sell unrelated events, subscriptions, or other items to your race participants?
6

Do they have a proven track record in the industry?

Straightforward Payment Options

With features this good, using RunSignup pays for itself!

Set Up Now

We ask you for the minimum amount of information required to satisfy credit card processing rules for setting up your payment account.
Choose to make payments to yourself or to a business, charity or other non-profit entity (like a school).
Choose to receive direct deposit either weekly or monthly.

Set Up Later (Perfect for Timers)

Send an email to a Race Director, Finance Manager, or anyone with account details with instructions on finishing the setup of the payment account.

Advanced Payment Option

An Advanced Payment account requires entering a little more information to set up your payment account but comes with added benefits, including:
- Reduced credit card processing fees on donations
- More detailed financial reporting
- Payment frequency up to daily
The information requirements for an individual are the same under both processing options, so individuals are automatically processed under the Advanced Payment Option.
Direct deposit payments available weekly or daily.

Want more information on what a Payment Facilitator is, and what type of information we need from you (and why) for you to set up your Payment Account? Read our Payment Facilitator FAQ

Advanced Setup (Check) - Weekly
Advanced Setup (Direct Deposit) - Weekly

Advanced Payment Option (Weekly)

With the Advanced Payment Checks, choose to receive payments as often as weekly. Payments will be released any week your race is owed at least $1,000 or when the oldest transaction is 90 days. We issue a check for all settled funds (other than those you designate to be held in escrow for refunds) as soon as they are available from our credit card processing company. Following is an example of the flow of funds for weekly payments for Checks:

Collection Period — Race Registration payments collected and settled* on your behalf for weekly payment.
Payment Initiation Day
Transactions up to 6:00 PM ET on the last day of the collection period for Visa/Mastercard/Discover/Amex. *

* Note: Weeks with banking holidays may delay the payment.

Advanced Payment Direct Deposit Option (Weekly)

With the Advanced Payment Direct Deposit Option, choose to receive payments as often as daily. We transfer all settled funds (other than those you designate to be held in escrow for refunds) as soon as they are available from our credit card processing company. Following is an example of the flow of funds for weekly payments for Direct Deposit:

Collection Period — Race Registration payments collected and settled* on your behalf for weekly payment.
ACH Initiation Day — An ACH is initiated on Tuesday of each week for weekly payment to you. You should expect to receive funds in one or two days depending on your bank’s processing rules.
Transactions up to 6:00 PM ET on the last day of the collection period for Visa/Mastercard/Discover/Amex. *

* Note: Weeks with banking holidays may delay the payment.

RunSignup has invested in the latest technology and cloud architecture to meet our customers’ needs. Our cloud architecture benefits you with speed and scalability at a low cost, providing the ability to handle large races with 50,000+ runners attempting to register simultaneously. Information sharing is secure; we use multiple levels of firewalls and all pages are secured with TLS/SSL and HTTPS. Runners can access us from any device including computers, iPads, and both Apple and Android smartphones. You can count on our secure infrastructure to be available: we had zero downtime in 2016. This secure infrastructure allows you to be comfortable that your data is being handled properly and payments to you are accurate and on time.

PCI Level 1

RunSignup has achieved the highest level of PCI compliance as evidenced by our Attestation of Compliance. Our volume of transaction processing required us to go through a rigorous certification process, which included onsite reviews and scanning and vulnerability testing with an independent third party Qualified Security Assessor. As part of the certification process we implemented the following advanced security measures:

Secure password storage with protections like bcrypt
Secure user input fields with SQL prepared statements to prevent XXS attacks and SQL injection as well as CSRF attacks
Advanced encryption key management procedures
Secure network configurations with multiple levels of firewalls
Employee, customer, participant segmentation and access control and login management
100% code review and change logs
System hardening including implementation of Center for Internet Security recommendations
OSSEC log analysis
AntiVirus scanning including ClamAV
Constant vulnerability scanning including implementing Nessus
Monthly process to install security patches

Payment Facilitator

RunSignup has taken steps as a company to meet stringent security, banking, VISA and MasterCard processing rules to become an authorized intermediary (Payment Facilitator) between credit card holders (registrants) and race owners. This means that with our Advanced Payment Accounts we never handle your race proceeds. After the credit card transactions are settled for your race, the race proceeds are held in escrow for your benefit with our back end credit card processing company. Funds transfers to you happen accurately and on time by either ACH or check based on the frequency of payment you have requested.

Data privacy is important to you and to your participants. Whenever we collect or transmit sensitive data, that data is encrypted and transmitted in a secure way. We don’t sell or share participant data with anyone other than the owner or Event Director of the event for which a participant has signed up. RunSignup will not market or sell anything directly to participants who use our site. We only collect credit card information when a participant requests us to and if requested it is stored securely with a third party PCI Level 1 compliant vendor who specializes in credit card storage. View our Privacy Policy for more info.